Política de Privacidade

1. O Âmbito

This policy describes the types of personal data the Company collects about individuals, how that data is processed, shared with third parties, and protected.

1.2 Esta Política aplica-se a informações relacionadas com pessoas singulares identificadas ou identificáveis. Uma pessoa singular identificável é aquela que pode ser identificada diretamente ou por meio de uma combinação de informações adicionais que possuímos ou às quais temos acesso.

1.3 For the purposes of this Policy, "processing" means any operation involving the use or collection of Personal Data, including its management, organization, and storage.

Our services are intended for users aged 18 and over. We do not knowingly collect information from anyone under 18 or permit them to use our services. If we become aware that we hold data relating to a minor, we will delete it promptly.

2. Que Dados Pessoais Temos Sobre Si

When you access our services, channels, or website, we collect personal data. In certain situations, we may ask you to provide personal data directly.

2.2 In other cases, we collect your Personal Data by analyzing how our Services and service channels are used, or by receiving your information from our third-party partners.

3. Sem Necessidade de Divulgar Informação Pessoal

You are not required to provide us with any personal data. However, in certain circumstances, declining to do so may prevent us from delivering our Services or granting you access to the website.

4. Que Dados Pessoais Recolhemos

4.2 The information we collect is not personal data and cannot be used to identify you.

4.3 Personal Data you provide to us: any personal data you choose to share with us when connecting to a third-party online trading platform through our services.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more information about the processing carried out to protect legitimate interests.

5.4 Below is a list of reasons and legal bases that allow us to use the information you provide:

6. Transferência de Dados Pessoais a Terceiros

6.1 The Company may also share Personal Data with third-party service providers, including IP address hosting and storage providers, as well as user experience analytics platforms.

You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will share the Personal Data you have provided to us with those platforms. Your Personal Data shared in this way is subject to the respective privacy policies of each platform. Your Personal Data may be shared with multiple third-party trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This enables the Company to access the resources needed to improve and enhance the products and services it provides to its customers.

Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or buyers, or with lenders of the Company or any other group entity, in connection with a transaction (including the transfer or sale of assets belonging to the Company or any other group entity), or in the context of any merger, restructuring, consolidation, or insolvency involving the Company or any other group entity.

7. Cookies e Serviços de Terceiros

We may use third-party services, such as advertising providers and data analytics companies. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files placed on your device when you visit or access the website. They collect information about your preferences and browsing behaviour to improve your experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Alguns cookies utilizados neste Website são cookies de sessão — temporários, armazenados no seu dispositivo apenas durante a sessão e removidos ao fechar o navegador. Outros são cookies persistentes, que permanecem no seu dispositivo após o encerramento do navegador e permitem que o Website o reconheça como utilizador recorrente nas visitas seguintes.

Please note that some or all Website features and functionality may not work as expected if this occurs.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservação de Dados Pessoais

8.1 The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods permitted by applicable law, regulations, or orders.

We will share your information with third-party trading platforms for 12 months. If you consent to an extension, we will continue sharing your data for a further 12 months.

8.3 We regularly review the Personal Data we hold to confirm it is no longer needed.

9. Transferências Internacionais

Your personal data may be transferred to other countries, including to third-party countries or international organizations. The Company takes all necessary measures to protect the personal data you provide and to ensure you can exercise your rights and access effective legal remedies.

A Empresa pode fornecer informações sobre as medidas de segurança aplicadas para proteger os seus Dados Pessoais transferidos para países terceiros ou organizações internacionais. Para mais detalhes, envie um e-mail para: support@ancoreziotrade.com

10. Segurança dos Dados Pessoais

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.

Não podemos garantir que a segurança dos seus Dados Pessoais será mantida sem falhas, nem nos responsabilizamos por danos intangíveis, incidentais ou consequentes decorrentes do uso ou divulgação de Dados Pessoais. Isso inclui, sem limitação, qualquer divulgação resultante de erros de transmissão, acesso não autorizado por terceiros ou qualquer outra causa fora do nosso controle.

Em caso de obrigações legais ou outras obrigações fora do nosso controlo, poderemos ser obrigados a partilhar os seus Dados Pessoais com terceiros, incluindo autoridades públicas. Nessas situações, não controlamos o nível de segurança que esses terceiros conferem aos seus Dados Pessoais.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us online.

11. Hiperligações para Sites de Terceiros

This website contains links to third-party sites and applications that are not under the Company's supervision. We are not responsible for the collection or processing of personal data by those sites or applications. This Policy does not apply to actions taken through them.

When accessing any third-party websites or applications, review their privacy policies before using their services. Exercise caution when sharing any personal data with them.

12. Modificações a Esta Política

12.1 This Policy may be updated at any time. If changes are made, we will notify you by publishing the revised Policy on our website.

When we make significant changes to this Policy, we will notify you through appropriate channels and post a notice on our website.

12.3 Unless otherwise expressly stated, any changes take effect upon publication of the revised Policy.

13. Os Seus Direitos

You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete any Personal Data we no longer need. You may also restrict the scope of how your Personal Data is processed.

If you're a resident of the EEA, please refer to this page. These rights apply to the Personal Data you provide to us. To exercise any of these rights, send an email to the address listed below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data being processed. Where applicable, you may request access to that Personal Data. The Company will provide an electronic copy of the Personal Data currently under processing and may charge a reasonable fee for additional copies. Data will be made available in electronic format upon request. The right of access to Personal Data must not infringe on the rights and freedoms of third parties. If a request would be prejudicial to the rights or freedoms of others, the Company may refuse or limit its ability to comply.

13.4 Right of Rectification You have the right to request correction of any inaccurate Personal Data held about you. Where Personal Data is incomplete, you may also request that it be completed, taking into account the purpose for which it is processed.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your specific situation, to the processing of personal data concerning you where that processing is based on our legitimate interests or those of a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is in place, your Personal Data may only be retained with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another individual, or where there is a substantial public interest reason within the European Union or a Member State.

13.7 Right to Data Portability If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive and review the Personal Data you have provided to the Company. You may also request that your Personal Data be transferred directly to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not interfere with the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your personal data where that processing is based on the legitimate interests of the Company or a third party, including profiling based on those interests. If we cannot demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or that relate to the establishment, exercise, or defence of legal claims, we will cease processing your personal data. With respect to direct marketing, you may object at any time to the processing of your personal data for that purpose.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with the relevant supervisory authority — specifically, a supervisory authority established by a Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights regarding your Personal Data, as detailed in this section 13.

We will provide the requested information, in accordance with the rights set out in section 13 of this agreement, within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. We will notify you of any extension, along with the reasons for it, within one month of receiving your request.

Under section 13, information provided in response to a rights request will be supplied free of charge. However, if a request is unfounded or excessive — including where requests are repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act on the request.

If we have reasonable doubts about the identity of the person who submitted a request, we may ask that individual to provide suitable proof of identification.